If you have questions about where to pickup your tickets or what you need to pick your tickets, Well you've found the right place!
Event Ticket Information
To pick up your Event Tickets, Please bring a copy of your receipt to Registration and Ticket Will Call.
Registration and Ticket Will Call location and times
Thursday, August 16th at the Bali Hai
Lanai 7:00 PM - 11:00 PM
Friday, August 17th at the Crowne Plaza
Grand Hanalei and Kona Coast Ballrooms Foyer 10:00 AM - 11:00 PM
Saturday, August 18th at the Crowne Plaza
Grand Hanalei and Kona Coast Ballrooms Foyer 10:00 AM – 11:00 PM
Sunday, August 19th at the Crown Plaza
Grand Hanalei and Kona Coast Ballrooms Foyer 5:00 PM – 10:00 PM
If you are coming for a specific performance, We suggest showing up at least 30 minutes early to allow us some time to process your tickets. We wouldn't want you to miss out on any of the fun! Please consult our schedule for event times and performance listings.
Once you are registered you will be given a wristband that allows you access to the event. You will be required to wear this wristband at all times during the event. Cut off wristbands will not be accepted and NO you will not be issued a second wristband – so don’t take your wristband off at any time!
Credentials of all attendees will be examined at check-in. Please bring a current I.D. or Passport for proper clearance.
Children 17 should be under the watch of a supervising adult. Keep in mind that TO12 events do feature performances of an adult nature so please consult our schedule to make an informed decision about what is appropriate for the children in your group.
Alcoholic beverages are available for purchase at all of our events for those 21 and over in age. Minors are not allowed at any time to be in possession of an alcoholic beverage.
Thursday - Sunday Event Tickets do NOT include admission to symposium presentations.
Booking a room in one of the arranged hotels does not include admission to the event. You must purchase tickets separately. For further information regarding hotel reservations click HERE!
Tiki Oasis Event Tickets are non-refundable after Friday August 3rd!
Symposium Ticket Information
To pick up up your Symposium Tickets, please bring a copy of your receipt to the door at Symposium location. These locations vary so please consult our schedule page.
VIP or Deluxe Pass Entry
If you have purchased a VIP or Deluxe Pass for TO12, your wristband grants you top clearance to gain access to symposiums of your choice, unless noted as a pre-restricted symposium.
We suggest you arrive at least 10 minutes early to all symposiums to allow for ticket processing at the door of the event.
The Drink Symposiums are restricted to those 21 years in age and over due to their alcoholic nature. Proof of age will be required at the door.
Symposium Ticket Refunds
Tiki Oasis Symposium Tickets are non-refundable after Friday August 3rd!
Symposiums are subject to change or cancellation. Refunds will be issued for cancelled symposiums at the discretion of Tiki Oasis.
Room Party information
Occasionally room parties occur at Tiki Oasis. These parties are private and by invitation only. If you receive an invitation or are otherwise invited by public notice or other clandestine information, this invitation should not be shared. You must have a wristband in order to be on the property of the hotel during operation TO12. You must have a wristband to attend any room party unless you have express written consent of the room owner. No person under 21 is allowed in a room party that is serving alcohol unless accompanied by a legal guardian.